We love hearing from you! Whether you have a question about your order, need help with a return, or just want to say hello — our team at Sentiments Store is here for you 💌☕
We’re committed to providing warm, helpful, and timely customer support across all channels 🌟
📧 Email Support
Got a question or concern? Drop us an email anytime!
📬 Email: support@sentimentsstore.store
We aim to respond within 24–48 hours (Mon–Fri) 🕐
📞 Phone & WhatsApp
Need a quick chat? You can also reach us via phone or WhatsApp:
📱 Phone/WhatsApp: +44 7754 057225
Available during business hours:
🕘 Monday–Friday: 9:00 AM – 6:00 PM (UK time)
📮 Returns & Mail-In Contact
For returns or postal correspondence, please send items to:
📦 Return Address:
📍 24 Bala Street
Liverpool, L4 2QW
United Kingdom
⚠️ Note: For returns, please contact us before sending any items to receive instructions and approval.
💡 Tips for a Smooth Response
When reaching out, please include:
Order Number
brief description of your inquiry
photo, if you're reporting damage or an issue with a product
This helps us respond quickly and accurately 💬✨
Thank you for shopping with Sentiments Store – your go-to for meaningful gifts, cozy mugs, and beautifully crafted tea sets 🍵💝
We’re here to support you every step of the way.