Terms and Conditions

Welcome to sentimentsstore.store ! By using our website, placing an order, or engaging with our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our store. ✨

🏷️ Store Overview

sentimentsstore.store is an online retailer based in the United Kingdom, offering:

    • Cups and Mugs 

    • Drinkware Glasses

    • Teasets
    • Teapots

2️⃣ Product Information

We strive to ensure all product descriptions, images, and prices are accurate and up to date. However, we do not guarantee:

  • 📦 Exact color accuracy (due to screen differences)

  • 🔁 Availability at all times

  • 💬 Typographical errors (though we aim to fix them promptly)

3️⃣ Pricing & Payments 💳

  • All prices are listed in GBP (United Kingdom)

  • We accept secure payments through major debit/credit cards

  • Payments are processed using encrypted and PCI-compliant platforms

  • Prices are subject to change without prior notice

4️⃣ Order Acceptance 🛒

Once you place an order:

  • You will receive an email confirmation 📩

  • Orders are processed within 1–2 business days(Monday to Friday)

  • We reserve the right to cancel or limit orders for any reason (stock limits, pricing errors, etc.)

5️⃣ Shipping & Delivery 🚚

  • We ship only within the United Kingdom

  • Free shipping on all orders via FedEx

  • Orders placed before 4:00 PM (United kingdom) are processed the same or next business day

  • Delivery typically takes 4–6 business days

  • Tracking information is sent via email 🔍

📌 See our full Shipping Policy for more details.

6️⃣ Returns & Refunds 🔁

We accept returns and exchanges within 8 days of delivery:

  • No restocking fees 💸

  • Return labels included in the package 📦

  • Refunds processed within 5 business days

  • Notify us within 48 hours of delivery for damaged or incorrect items 📸

📌 Full details available in our Return & Refund Policy.

7️⃣ Use of Our Website 💻

You agree not to:

  • Use the site for any illegal or unauthorized purpose

  • Attempt to hack, damage, or disrupt the website

  • Copy or reuse our content without written permission

All intellectual property — including logos, images, and product designs — belongs to sentimentsstore.store. 🛡️

8️⃣ Limitation of Liability ⚠️

sentimentsstore.store is not liable for:

  • Delays caused by shipping partners or force majeure

  • Minor variations in product appearance

  • Website interruptions or service outages

Your use of this website is at your own risk.

9️⃣ Governing Law ⚖️

These Terms & Conditions are governed by the laws of the United Kingdom
Any disputes will be handled by the courts of United Kindom.

🔟 Contact Information

Have questions about these terms?

📧 Email: support@sentimentsstore.store
📱 Phone / WhatsApp: +44 7754 057225
🏠 Address:24 Bala Street
Liverpool, L4 2QW
United Kingdom

🙏 Thank You

By shopping with sentimentsstore.store.